FAQ

How do I create an account?

How do I find pricing?

The price for your Individual Subscription can be found on jomi.com/account. Scroll down and look under “Individual Subscriptions” and then click “Subscribe”.

For additional information on individual or institutional subscriptions, please contact us at [email protected].

Is it safe to put my credit card into this unknown website?

All transactions are served using the secure HTTPS protocol. We do NOT store card information. Payments are processed through Stripe, which is trusted by Amazon, Target, Facebook, and many others.

Why am I being asked to give my name, email, and institutional affiliation?

So that we can identify whether you are a subscriber or not. This also allows us to communicate with you if there is any problem. We do not share or sell your information. We may share some of your information with the institution which pays for your access.

Is JOMI free?

No, but we want you to give us a try to see if you like us first. We also prefer institutional subscriptions, so, if you like us, please share JOMI with your peers, friends, colleagues, etc. The more people enjoy JOMI, the more likely an institution is to subscribe.

What if I’m interested in publishing a video article?

Please go to jomi.com/publish

What does it mean when the video says “Buffering”?

It means the download of the video is not happening fast enough and the video has to be pre-loaded. This is generally caused by a slow connection. If you have this problem and you know that your connection is not at fault, please contact us at: [email protected].

What does JOMI stand for?

JOMI stands for Journal of Medical Insight.

How do I upgrade (or cancel) my subscription?

To cancel your subscription, click on your initials in the top right, select "Account", then go to Subscription, and you should be able to upgrade (or cancel) your subscription!